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 Code of Privacy

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Phone Cash Money Transfer Inc is serious about protecting your privacy.  This Code of Privacy describes how Phone Cash Money Transfer Inc. (“Phone Cash”, “we”, “us” and “our”) collects, uses and discloses your personal information.  “Personal Information” is information about an identifiable individual, as more particularly defined or limited under applicable Canadian Privacy Legislations.  This Code of Privacy explains our views and practices concerning the collecting, using, securing and sharing of our consumer (“you” and “your”).  Our Private Policy is based on the Canadian Standards Association Model Code as set out in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).  This Code of Privacy does not apply to our employees or to information that is not personal information.

 

What Information do we Collect

 

We collect personal information when you ask us to cash a cheque, rent a mailbox, obtain a Pay Day Loan, make a Bill Payment, do a foreign exchange transaction, make a Money Order or Money Transfer, receive money, open a Corporation or a sole proprietorship/partnership company.  The personal information that Phone Cash collects might include names, addresses, phone numbers, e-mails addresses, dates of birth, driver’s license information, social insurance number, education, occupation and employment history.

 

How we use Personal Information

·          Verify your identity.

·          Meeting legal, regulatory, risk management, fraud prevention and security requirements

·          Meeting insurance, audit and processing requirements

·          Determine your eligibility for our products and services

·          Analyze the suitability of our products or services for you

·          Authorizing and process your transactions

·          Maintaining business and transaction records for reasonable periods, and generally managing and administering our business

·          Collecting amount owing to us, and otherwise enforcing and collecting on your accounts or agreements with us

 

Information we Disclose

We may provide your information to other persons:

©  Business Partners:  Some of the services or programs that you participate in (for example, Western Union or Vigo) are provided jointly with other third party business partners, and certain personal information may be disclosed to these third party businesses for the purpose of administering the service or program.

©  Business Transactions:  Your personal information may be used by phone and disclosed to parties connected with the contemplated or actual financing , securitization, insuring, sale, assignment or other disposal of all or part of our business or assets for purposes related to the evaluation and performance of these transactions, including: 

o    Permitting such parties to evaluate and determine whether to proceed with the transaction, and

o    Fulfilling reporting, inspection or audit requirements or obligations to such parties.

Successors and assigns of Phone Cash and/or its business may use and disclose your  personal information for similar purposes as described in this Code of Privacy.

©  Legal, Regulatory, etc.:  Phone Cash may disclose your personal information as necessary to meet legal, regulatory, insurance, audit, and security requirements, and as otherwise without your consent or as permitted or required by law.  This may include lawful requirements to disclose personal information to government authorities in Canada.

Phone Cash audits its procedures and security measures regularly to ensure that they are being properly administered and that they remain effective and appropriate.

 

Your choices

 

By providing us with personal information, you give us your consent to the collection, use and disclosure of such information for the purposes described in this Code of Privacy, if applicable, or otherwise at the time of collection of your personal information.

 

You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice.  Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products and services.  Note also that where we have provided or are providing services to you, your consent will be valid for so long as necessary to fulfill the purposes described in this Code of Privacy or otherwise at the time of collection, and you may not be permitted to withdraw consent to certain necessary uses and disclosures (for example, but not limited to, maintaining reasonable business and transaction records, disclosures to Canadian government entities as required to comply with laws, and reporting on credit information after credit has been granted, if applicable).

 

We may also be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.

 

You have the right to verify the personal information that we have in our possession.  You have also a right, subject to the law enforcements restrictions, to know which third parties have received your information from Phone Cash. 

 

How do we protect your information

 

Phone Cash Money Transfer Inc. will protect your information with appropriate safeguards and security measures against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.  Our employees will have access to your personal information in order to fulfill their job requirements.

 

Phone Cash has retention policies that say that we maintain information about you for a fixed time period.  If you do not do any transaction with us within this time period, your information will be then destroyed.

 

When information is provided to a legal enquiry, Phone Cash ensures that the orders are valid and discloses only the information that is legally required.

 

All employees of Phone Cash Money Transfer Inc. are familiar with the procedures that must be taken to safeguard customer information.  Protecting the confidentiality of the clients’ information is more than a procedure – it is part of our jobs.  Personal Information Protection is specified in our employment agreements and is documented.

 

Changes

 

Phone Cash reserves the right to modify this Code of Privacy from time to time, without notice.  We urge you to review this Code of Privacy frequently to obtain the current version.  Your continued provision of personal information or use of our services following any changes to this Code of Privacy constitutes your acceptance of any such changes.

 

Contact Us

 

If you wish to make inquiries or complaints, withdraw consent to certain uses or disclosures of personal information as described in this Code of Privacy or have other concerns about our personal information practices, you may call, write or e-mail us to:

 

e-mail:  info@phonecash.ca

 

Address:  4113 Steeles Ave West

   North York, ON    M3N 1V7

   Canada

 

Phone No.:  416-667-0738

Fax No.:  416-667-9421

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